Shipping policy

All shipments are made by Correos.

National shipments.

• Shipping with tracking to the Peninsula from 5 €, may vary depending on the volume and weight of the package. It may take between 24h-72h labor once shipped.
• Tracked shipping to the Canary Islands from 12€, may vary depending on the volume and weight of the package. It may take between 5-10 working days once shipped.
• Tracked shipping to Balearic Islands from 12€, may vary depending on the volume and weight of the package. It may take between 5-10 business days once shipped. International Shipping.

International shipping with tracking from 10€, may vary depending on the region, volume and weight of the package. The waiting time is different for each region (Europe 2-5 weeks, rest of the world 4-10 weeks).

For International shipments we strongly recommend shipping with tracking number because if the package is lost we are not responsible for sending a replacement or refunding the full amount of the order.

National and International.

• If the package is not claimed within the estimated time period at each destination the cost of subsequent shipments will be borne by the customer.
• We are not responsible for any kind of taxes or customs charges subject to the orders.
• All orders (Domestic and International) that do not have selected shipping with tracking number are not eligible for returns due to loss or damage of the package.
• If the shipping address is not correct we are not responsible for possible loss of the package and the customer will have to pay again the price of the shipment or, if applicable, the entire order if the package is lost.

Depending on the volume of orders there may be a slight delay in the shipment of the same. At certain times of the year Correos is saturated for this very reason and this can lengthen the wait even more.

-The cost of sending a replacement will be borne by the customer.

-The first return of an order will be free of charge.

All waiting times are approximate.