Returns of products for personal use such as earrings will not be possible a return or refund for safety and hygiene.
The return for damage of the product is only possible if it has not passed 5 calendar days since its purchase, since the improper use of the product can damage it. It will be necessary to include photos of the product for evaluation.
For returns due to loss or shipping damage please contact us.
Orders without shipping method with tracking number are not eligible for full refund or reshipment of the order.
